The brand isn't paying — what we do
We chase the brand on day five. You don't lose payment regardless. Here's the protocol.
§X · Brand & dispute issues
- 01Day 0: campaign closes on final delivery
- 02Days 1–10: brand has standard net-10 to pay
- 03Day 5: editor reaches out to brand if no movement
- 04Day 10: editor escalates; legal templates engage if needed
- 05Day 15: agency-fronted payout — you're paid from agency funds while we recover from the brand
You don't carry brand-side risk. Your payout is owed by the agency once the campaign delivers; chasing the brand is our problem, not yours.