The site won't load
Three quick checks. Most issues are CDN-cache or content-blocker.
§XII · Technical issues
- 01Hard refresh — Cmd-Shift-R (Mac) or Ctrl-Shift-R (Windows)
- 02Try an incognito/private window — rules out a cached extension state
- 03Try a different network — confirms whether it's your connection
Still down for you? Email support with the timestamp and the URL — most outages we know about within minutes, but a member report is the fastest signal.